Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

When should I reach out about a problem with my order?

Please reach out within 7 days of the delivery date in order to resolve any issues with your order. This will give us the chance to resolve issues with your order or with the shipping carrier. After 7 days, we cannot resolve any issues related to orders or products.